Your privacy matters.

This Privacy Policy explains how HaBuk ("we", "us", or "our") collects, uses, and protects your information when you use any of our apps — HaBuk (customer), HaBuk Staff, HaBuk Manager, or HaBuk Delivery (collectively, the "Apps").

1. Information We Collect

We collect information in the following ways:

• Account information — name, email address, and phone number when you register.
• Order data — items ordered, quantities, prices, timestamps, and delivery addresses.
• Location data — approximate or precise location when using delivery features, only with your permission.
• Device information — device model, operating system version, and app version for diagnostics and crash reporting.
• Usage data — screens visited, features used, and interactions within the app to help us improve performance.

2. How We Use Your Information

We use collected information to:

• Process and fulfil orders placed through the app.
• Send order status notifications and receipts.
• Enable delivery tracking between customers, restaurants, and drivers.
• Provide restaurant managers with aggregated analytics about their business.
• Debug crashes and improve app stability.
• Respond to support requests.

We do not use your data for advertising or sell it to third parties.

3. How We Share Your Information

We do not sell or rent your personal information. We may share data with:

• Restaurants — your name, order details, and delivery address are shared with the restaurant and delivery driver fulfilling your order.
• Service providers — we use third-party services for cloud hosting, push notifications, and crash analytics. These providers are contractually bound to protect your data.
• Legal requirements — we may disclose information if required by law or to protect the rights and safety of our users.

4. Data Retention

We retain your account data for as long as your account is active. Order history is retained for up to 3 years for accounting and dispute resolution purposes. You may request deletion of your account and associated personal data at any time by contacting us.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Withdraw consent for location access at any time through your device settings.

To exercise any of these rights, contact us at habukapp@gmail.com.

6. Security

All data is encrypted in transit using TLS. We apply industry-standard security practices to protect data stored on our servers. While no system is completely secure, we take reasonable steps to protect your information against unauthorised access or disclosure.

7. Children's Privacy

The HaBuk apps are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the Apps after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: habukapp@gmail.com
• Phone: +389 70 972 983